Tuesday, July 20, 2010

Don't forget the warranty! No Srsly. Don't Forget It.

I went to a store today at lunch to buy batteries.

After requiring help to find the battery I needed because I dyslexically remembered CR 2320 instead of CR 2032 the following conversation between myself and the salesman ensues.

Shifty Salesman: "Let me ask you something..."

Myself: "Ok...."

Shifty Salesman: "How long did your previous battery last?"

Myself: "Oh I dunno, 2 or 3 or 4 years?" (batteries for my bathroom scale... definitely not a high use item...)

Shifty Salesman: "No, how long, really??"

Myself: " Umm... 3 maybe 2?"

Shifty Salesman: "Well, let me tell you what I can offer you. For just $1.50 each I can offer you a 3 year warranty on a battery like this."

Myself: *In head* "for a $5 battery?" *Out loud* "No, thanks I think I'll pass"

Shifty Salesman: "No, you don't understand. For only $1.50 each you will actually get TWO new batteries if one of these batteries dies before 3 years. It's an amazing deal."

Myself: *Out loud* "No really, I'm actually good. I'll just get the batteries." *In head* "If I get two replacements for each died battery, why would I buy the warranty twice?"

Shifty Salesman: "Well, I guess I can only show you the road...."

Myself: *In head* "WEEEEEIIIIIRRRDDOO!" Out loud "Yeah, I guess so...."

2 comments:

Pink Lemonade said...

Hahaha!

No no, you don't understand! This amazing deal is so amazing!!

Unknown said...

Ha! Nice refusal skillz. Extended warranty on batteries? Gotta give the guy credit for trying, I guess. Those warranties are pure margin, and sometimes put more money in the salesperson's pocket (usually around 30%) than the actual item. I used to work commission sales, and the managers used to say, "Remember: Blah blah blah blah blah... WARRANTY."