A long string of increasingly frustrated emails winds up in my inbox with a "why can't anyone help me with this!!"
Looking over the email trail everyone has volleyed the problem into someone else's court and finally, probably because I'm new and might try harder, it winds up with me. It's a form problem. The location: somewhere on the websites. I search internally. Externally. Shared Drives. Can't find it.
I call, and turns out she is complaining on someone's behalf. She can't find the form either and the person complaining went home early. Really? Is this the best use of all of our time, tracking down someone to manage non-existent forms?
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